Terms & Conditions

Please read these terms and conditions carefully before using our services or making a purchase.

Last updated: January 1, 2024

Agreement to Terms

By accessing or using Rare Regalia services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our services.

Definitions

In these terms and conditions:

  • "Company" refers to Rare Regalia, LLC
  • "Services" includes our website, products, consultations, and all related services
  • "You" refers to the individual or entity accessing our services
  • "Products" refers to jewelry, gemstones, and related items we sell
  • "Website" refers to rareregalia.com and associated domains

Use of Services

Eligibility

To use our services, you must:

  • Be at least 18 years of age or have parental/guardian consent
  • Have the legal capacity to enter into binding agreements
  • Provide accurate and complete information
  • Comply with all applicable laws and regulations
  • Not be prohibited from using our services under applicable law

Account Registration

When creating an account, you agree to:

  • Provide true, accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Prohibited Uses

You may not use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our services
  • Use automated systems to access our website without permission

Products and Pricing

Product Information

We strive to provide accurate product descriptions, but:

  • Colors may vary due to display settings and photography
  • Dimensions are approximate and may vary slightly
  • Natural variations in gemstones are expected and not defects
  • Custom pieces may differ from initial designs due to material properties
  • We reserve the right to correct errors in product information

Pricing and Availability

Pricing Terms

  • All prices are in USD unless otherwise specified
  • Prices are subject to change without notice
  • Quoted prices are valid for 30 days unless otherwise stated
  • Custom jewelry quotes are valid for 60 days
  • We reserve the right to limit quantities

Gemstone Grading

Gemstone grades and characteristics are based on:

  • Independent laboratory certifications when available
  • Our gemologists' professional assessments
  • Industry-standard grading practices
  • Natural variation expectations for each gemstone type

Orders and Payment

Order Process

When you place an order:

  1. Your order constitutes an offer to purchase
  2. We will send an order confirmation (not acceptance)
  3. We reserve the right to accept or decline any order
  4. Order acceptance occurs when we ship your item or confirm production start
  5. We may require additional verification for large orders

Payment Terms

Order TypePayment ScheduleTerms
In-Stock ItemsFull payment at orderImmediate processing
Custom Jewelry50% deposit, 50% before shipping4-8 week production
Special OrdersVaries by itemSpecified in order confirmation
High-Value ItemsWire transfer requiredItems over $25,000

Accepted Payment Methods

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Digital Payments: PayPal, Apple Pay, Google Pay
  • Bank Transfers: Wire transfers for high-value purchases
  • Financing: Third-party financing options available
  • Cryptocurrency: Bitcoin and select cryptocurrencies (by arrangement)

Shipping and Delivery

Shipping Policies

Our shipping terms include:

  • Free shipping on orders over $1,000 within the continental US
  • Expedited shipping available for additional cost
  • International shipping subject to customs and duties
  • Signature required for all jewelry deliveries
  • Insurance included on all shipments

Delivery Timeframes

Standard Delivery Times

  • In-Stock Items: 1-3 business days processing, 2-5 days shipping
  • Custom Jewelry: 4-8 weeks production, plus shipping time
  • Engraving Services: Add 3-5 business days
  • Resizing: 5-10 business days depending on complexity
  • International Orders: Additional 1-2 weeks for customs clearance

Risk of Loss

Title and risk of loss pass to you upon delivery to the shipping carrier. We maintain insurance on all shipments to protect against loss or damage during transit.

Returns and Exchanges

Return Policy

You may return items subject to the following conditions:

  • Time Limit: 30 days from delivery date
  • Condition: Items must be in original, unworn condition
  • Packaging: All original packaging, certificates, and documentation required
  • Authorization: Return authorization required before shipping
  • Inspection: Items subject to inspection upon return

Non-Returnable Items

The following items cannot be returned:

  • Custom-made or personalized jewelry
  • Engraved items
  • Resized rings
  • Items worn or showing signs of wear
  • Special order items

Refund Process

Approved returns will be processed as follows:

  • Inspection within 5 business days of receipt
  • Refund to original payment method within 10 business days
  • Original shipping charges are non-refundable
  • Return shipping at customer expense unless item is defective
  • Restocking fee may apply to certain items

Warranties and Guarantees

Limited Warranty

We provide the following warranties:

Item TypeWarranty PeriodCoverage
CraftsmanshipLifetimeManufacturing defects
Gemstone Setting1 YearLoose stones from normal wear
Metal QualityLifetimeMetal purity and composition
Watch Movements2 YearsMechanical functionality

Warranty Exclusions

Our warranty does not cover:

  • Normal wear and tear
  • Damage from misuse or accidents
  • Modifications by third parties
  • Exposure to chemicals or extreme conditions
  • Loss or theft

Intellectual Property

Our Rights

All content on our website and in our materials is protected by intellectual property laws:

  • Trademarks: Rare Regalia name, logo, and designs
  • Copyrights: Website content, images, and descriptions
  • Design Rights: Original jewelry designs and patterns
  • Trade Secrets: Manufacturing processes and techniques

Limited License

We grant you a limited, non-exclusive license to:

  • Access and use our website for personal, non-commercial purposes
  • Download product images for personal reference
  • Share links to our products on social media

Limitation of Liability

Disclaimer

To the maximum extent permitted by law:

  • Our services are provided "as is" without warranties
  • We disclaim all implied warranties of merchantability and fitness
  • We do not warrant uninterrupted or error-free service
  • Natural variations in gemstones are not defects

Limitation of Damages

Liability Limits

Our total liability for any claim related to our services will not exceed:

  • The amount paid by you for the specific item or service in question
  • $100 for general website or service issues
  • We are not liable for indirect, incidental, or consequential damages
  • We are not liable for lost profits, data, or business interruption

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Dispute Resolution

Governing Law

These terms are governed by the laws of the State of New York, without regard to conflict of law principles.

Arbitration Agreement

Any disputes arising from these terms or our services will be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

Class Action Waiver

You agree that any arbitration will be limited to the dispute between you and us individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.

Termination

Termination Rights

We may terminate or suspend your access to our services:

  • Immediately for violation of these terms
  • For suspected fraudulent activity
  • Upon closure of your account
  • At our discretion with reasonable notice

Effect of Termination

Upon termination:

  • Your right to use our services ceases immediately
  • Outstanding orders may be completed or cancelled at our discretion
  • Warranty obligations on delivered items remain in effect
  • These terms continue to apply to past transactions

Miscellaneous

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These terms constitute the entire agreement between you and us regarding our services, superseding any prior agreements or understandings.

Amendments

We may modify these terms at any time by posting updated terms on our website. Your continued use of our services constitutes acceptance of the modified terms.

Assignment

You may not assign your rights or obligations under these terms. We may assign our rights and obligations to any party without restriction.

Contact Information

Legal Inquiries

For questions about these terms and conditions or legal matters:

Legal Department: legal@rareregalia.com

Phone: +1 (555) 123-4567

Address: Rare Regalia Legal Department

123 Luxury Lane, Suite 100

New York, NY 10001

Business Hours: Monday - Friday, 9AM - 5PM EST